Certificate FAQ
Certificate Questions
Can we use your service for industry-specific certifications, such as ISO compliance or safety certifications?
Yes, we can create industry-specific certificates like ISO compliance, health and safety certifications, environmental compliance, and more. You can provide us with the specific details required by your industry, and we'll ensure that the certificate aligns with those standards.
How to make a certificates?
We have a video for that. And, we also have the easiest to use and intuitive certificate maker on the internet. Plus, it's free previews all day long.
How to use the Cetificate Maker?
We have videos and instructions on our site. Please click on the link to view what you need.
Can I edit a certificate that is saved on my certificate list?
Yes. Go to My Account and click Certificate List. There, you will see an array of the certificates that you have made. At the right side of each document, there is a set of icons or symbols that denote different functions. The leftmost function in that set, also in the color orange, is the edit button. Click it and edit your file.
Account Specific Questions
Are there additional costs?
No, there will be no additional cost.
Can I change items?
This will be a case by case situation. If you want to change the name fully, and address and major details, we will consider that a new certificate. If you made a spelling mistake, then yes, send it to us, and we will review, and create it for you as per your request.
How to Remove Watermarks?
Watermarks will remove after you paid it.
Instructions:
- LOGIN to your account
- Click MY ACCOUNT - there, you will see all of your stubs that you've created.
- Click REDEEM to finally remove the watermarks.
- Then Refresh your browser or just click MY ACCOUNT again to refresh, then you will see GET PDF/MAIL, then click GET PDF/MAIL to send the certificate ( without watermarks ) to your email to finally Download it.
Support Included?
Yes, you have access to all our instructional certificate videos.
What about Refunds?
We have no problems with refunds. We do everything possible to make you happy with our product before you buy it. Live preview, instant download, dynamic population of the certificate fields. So that you know and see exactly what you're getting. Due to the nature of this product, since it's digital, and there's nothing to return, and the purchaser keeps the product, no matter what. With unlimited copies, we've had people use the service, get what they need, and then request a refund. So, as a result, we stopped that and made sure you had the best possible results before you buy. Please enjoy our certificate.
Is it necessary to make an account?
The most practical decision would be to make an account. It is also free to do so.
If you do not have an account and yet purchased a certificate, it’s very likely to get stuck under pending because of security measures in the system we use. In this case, you can only get your stub once someone authorizes your purchase, and it may take a while as opposed to the self-service setup wherein you do everything on your end and instantly redeem your document which our site is designated to have.
You will also be unable to edit your stubs or have a stub list that allows you to keep better track of your documents.
About Company Questions
How to Contact you?
We are here and willing to help and improve. Simply go to our contact us page. If you are having problems with the site, it usually helps to have screenshots or videos.
Who are You?
This website is just one wing of a company that provides certificate making services for our clients. We have many requests from small business owners and self employed people that don't want expensive services or software to make certificates. So, this is just an effort to help that section of our business.
When do I get my documents? How fast?
Instantly. The Free Preview happens as you type your information live. You can view the Preview Email as well instantly. For the final document, the instant you hit submit, you will be brought to your account page, where you can redeem your credits.
How to Correct Mistakes.
We can help. You can make any changes you like, until you redeem credits. When you make a certificate with us, it gets sent to your account for view and preview with watermarks. This is where you can catch all errors to your name or address or amounts. Once it's done, and you are happy, then you can redeem the credit. After this, if you change your mind, or find another error you made, please contact us and we can do a case by case fix.
Paystub FAQ didn't solve your problem?
Contact us! we are here and willing to help and improve.
